Purposive Communication (Multiple Choice) Quiz. This test covers a few topics in Purposive Communication course which include communication processes, principles, and ethics.
- Which statement best defines communication?
- It is the exchange of messages through common systems of signs and symbols.
- It is the art of creating ideas.
- It is the use of language in sharing information.
- It involves at least two persons.
- What communication principle emphasizes the impossibility for people not to communicate?
- Communication is irreversible.
- Communication is not a panacea.
- Communication is unavoidable.
- Communication is a process.
- It says that communication is not always a remedy for all ills and difficulties. Sometimes, it even leads to more misunderstandings and troubles.
- Communication is irreversible.
- Communication is unavoidable.
- Communication is a process.
- Communication is not a panacea.
- Which communication principle says that we could no longer take back the words regretted uttering because these are already recorded in others’ memories?
- Communication is a process.
- Communication is irreversible.
- Communication is unavoidable.
- Communication operates on two levels.
- Which relational message refers to the degree to which a communicator likes the other or the message being sent?
- Control
- Affinity
- Respect
- Content
- When does encoding take place?
- When the receiver interprets the message
- When the sender translates ideas into perceivable messages
- When both sender and receiver want to exchange messages
- When the sender recognizes the communication style of the other
- Which is NOT a basic element of communication?
- Source
- Destination
- Medium
- Language
- It indicates comprehension and can be done through written, verbal, or any other form of action.
- Sender
- Destination
- Feedback
- Message
- Which element of communication is the vehicle used to send a message or information?
- Channel
- Feedback
- Receiver
- Sender
- A static over a phone line, misinterpreting a local custom, and language differences are a few examples of:
- Feedback
- Noise
- Context
- Message
- The decoder transmits the message to the encoder. The encoder, on the other hand, tries to understand the message received. Which statement is correct?
- The first statement is correct while the other is not.
- The second statement is correct while the first one is incorrect.
- Both statements are correct.
- Both statements are incorrect.
- Feedback is given by the encoder. It is based on the decoded message received. Which statement is correct?
- The first statement is correct while the other is not.
- The second statement is correct while the first one is incorrect.
- Both statements are correct.
- Both statements are incorrect.
- Which of the following is an example of audience’s feedback during public communication?
- Laughter
- Silence
- Half-closed eyelids
- All of the above
- Which statement does NOT describe decoding process?
- It is deciding on the medium to use in transmitting a message.
- It involves interpretation.
- It is assigning meaning to the message.
- It is usually done by the receiver in a communication process.
- The Human Resources head sends a memo to all newly hired employees about the erroneous detail stipulated in their signed contracts and further requests a notice of receipt within five days. What is the expected feedback?
- A memo sent back to HR
- A signed contract
- An email confirming receipt
- A letter of excuse
- The CEO of a corporation gives a speech about the first quarter profits to the board members. What is the channel in the communication process?
- The first quarter profits
- The CEO
- CEO’s words and movements
- The board members
- You deliver a speech about the importance of higher education to a group of high school students. What is the message in the communication situation?
- The high school students
- You
- Importance of higher education
- Your voice and language
- Which term is generally used to define the interference that affects the messages being exchanged during communication?
- Context
- Noise
- Medium
- Feedback
- What pertains to the setting or situation in which communication takes place?
- Context
- Noise
- Medium
- Feedback
- Which model does NOT demonstrate the linearity of communication process?
- Berlo’s SMCR Model
- Aristotle’s Linear Model
- Lasswell’s Model
- Dance’s Helical Model
- What model emphasizes the linear flow of communication within a particular event or occasion?
- Aristotle’s Linear Model
- Berlo’s SMCR Model
- Lasswell’s Model
- Dance’s Helical Model
- Which can be considered as the strength of Berlo’s SMCR Model?
- It focuses on encoding and decoding which happen before the sending and receiving of messages.
- It highlights the importance of communication channels.
- It suggests that messages flow in a multicultural society.
- It gives geometrical testimony of communication.
- It is the sixth element, the dysfunctional factor, included in Shannon and Weaver’s Transmission Model?
- Transmitter
- Noise
- Context
- Signal
- Which model is also known as the ‘Mathematical Theory of Communication’?
- Shannon and Weaver’s Transmission Model
- Barnlund’s Transactional Model
- Aristotle’s Linear Model
- Berlo’s SMCR Model
- Which communication model suggests that information is of no use unless and until it is carefully put into words and conveyed to others?
- Shannon and Weaver’s Transmission Model
- Schramm’s Interactive Model
- Barnlund’s Transactional Model
- Aristorle’s Linear Model
- What is the strength of Barnlund’s Transactional Model?
- Shared field of experience
- Encoding and decoding
- Dysfunctional factor
- Geometrical testimony of communication
- In Lasswell’s Model, what refers to media analysis?
- Who
- In Which Channel
- With What Effect
- To Whom
- Which communication model disagrees the concept of linearity and circularity individually, and introduces the concept of time and continuous communication process?
- Dance’s Helical Model
- Shannon and Weaver’s Transmission Model
- Lasswell’s Model
- Berlo’s SMCR Model
- Which communication model presents a helical spring that shows our knowledge development about persons as we get to know more about them?
- Schramm’s Interactive Model
- Dance’s Helical Model
- Lasswell’s Model
- Berlo’s SMCR Model
- Which communication model can be best used to develop public speaking skills or to create a propaganda?
- Aristotle’s Linear Model
- Berlo’s SMCR Model
- Schramm’s Interactive Model
- Lasswell’s Model
- What communication model emphasizes a multi-layered feedback system for all parties involved and recognizes that anyone can be a sender and receiver at the same time?
- Barnlund’s Transactional Model
- Dance’s Helical Model
- Shannon and Weaver’s Transmission Model
- Berlo’s SMCR Model
- Which of these does not constitute the source as the first element in Berlo’s SMCR Model?
- Communication skills
- Knowledge
- Attitudes
- Structure
- It refers to exchange of messages and information beyond the use of linguistic systems.
- Verbal Communication
- Nonverbal Communication
- Written Communication
- Oral Communication
- It is the use of language particularly the readily understood spoken words and expressions.
- Verbal Communication
- Nonverbal Communication
- Written Communication
- Oral Communication
- When can written communication be best used?
- When the message needs to become part of a permanent file
- When there is time urgency
- When immediate feedback is needed
- When ideas are simple or can be made simple with explanations
- Verbal communication can be best used when:
- When conveying facts
- When conveying emotions and feelings
- When ideas are complicated
- When message needs to become part of a permanent file
- Which communication is effective and efficient when one needs an immediate feedback?
- Written Communication
- Verbal Communication
- Nonverbal Communication
- Email Communication
- It includes printed messages such as memos, proposals, emails, and business letters.
- Written Communication
- Verbal Communication
- Oral Communication
- Nonverbal Communication
- What form of nonverbal interaction involves touch?
- Chronemics
- Haptics
- Proxemics
- Kinesics
- Which does NOT constitute vocalics or paralanguage?
- Pitch
- Volume
- Rate
- Slangs
- It happens when people are saying something, yet their nonverbal behavior is telling us something completely different.
- Accenting
- Contradicting
- Substituting
- Regulating
- Distance between communicators gives meaning while standing too far away or too close can affect the effectiveness of a verbal communication. What category of nonverbal communication explains this?
- Proxemics
- Haptics
- Kinesics
- Chronemics
- Robin’s father died in an accident. Some brought flowers, and everyone tapped Robin’s back expressing their condolences. What category of nonverbal communication is shown?
- Kinesics
- Haptics
- Chronemics
- Proxemics
- What function of nonverbal communication is demonstrated by a person who nods head to answer a question rather than saying ‘yes’?
- Repeating
- Complementing
- Substituting
- Regulating
- Which comparison of verbal and nonverbal communication is accurate?
- Both verbal and nonverbal communications are formally taught.
- The sender has more control over verbal communication.
- More channels are used for verbal communication.
- The setting is more restricted in nonverbal communication.
- Which communication channel is most appropriate if the message requires the receiver to take time to think about the response?
- Instant Messaging
- Text Messaging
- Video Chat
- Which channel requires speakers to dress up appropriately during actual communication?
- Video Chat
- Instant Messaging
- Phone Call
- Which channel is deemed inappropriate for persons who know each other through social media, but have not actually or personally met?
- Instant Messaging
- Video Chat
- Phone Call
- Which of these is NOT a good practice in email communication?
- Always using ‘reply all’ feature for workplace transparency
- Limiting the use of exclamation points
- Using professional and formal email address
- Being cautious with humor
- Which demonstrates an ideal practice in telephone conversation?
- Answering the phone while on a busy meeting
- Letting the other person know about having the call on a speakerphone
- Speaking loudly while attending the call in a public place
- Skipping the call while having an important conversation
- Which does not constitute video chat communication etiquette?
- Gesturing too much to appear honest and expressive
- Looking at the camera for eye contact
- Dressing up appropriately
- Avoiding crowded and public places
- Which must be avoided in formal communication situations?
- The expression of ideas in complete sentences
- The preference on completely pronounced words over contractions
- The use of slangs and other private vocabularies
- The application of generally agreed syntactic structures
- Which characteristic of an ethical communicator is demonstrated in seeking to unify the audience by using appropriate ideas and language?
- Trustworthiness
- Respect
- Consideration
- Egalitarianism
- Intentional omission or deletion of information in context just to prove one’s point translates to the absence of:
- Egalitarianism
- Respect
- Consideration
- Trustworthiness
- Losing temper and being abusive particularly during workplace communication show lack of:
- Respect
- Professionalism
- Trustworthiness
- Competence