Purposive Communication (Multiple Choice) Quiz

Purposive Communication (Multiple Choice) Quiz. This test covers a few topics in Purposive Communication course which include communication processes, principles, and ethics.

  1. Which statement best defines communication?
    • It is the exchange of messages through common systems of signs and symbols.
    • It is the art of creating ideas.
    • It is the use of language in sharing information.
    • It involves at least two persons.
  1. What communication principle emphasizes the impossibility for people not to communicate?
    • Communication is irreversible.
    • Communication is not a panacea.
    • Communication is unavoidable.
    • Communication is a process.
  1. It says that communication is not always a remedy for all ills and difficulties. Sometimes, it even leads to more misunderstandings and troubles.
    • Communication is irreversible.
    • Communication is unavoidable.
    • Communication is a process.
    • Communication is not a panacea.
  1. Which communication principle says that we could no longer take back the words regretted uttering because these are already recorded in others’ memories?
    • Communication is a process.
    • Communication is irreversible.
    • Communication is unavoidable.
    • Communication operates on two levels.
  1. Which relational message refers to the degree to which a communicator likes the other or the message being sent?
    • Control
    • Affinity
    • Respect
    • Content
  1. When does encoding take place?
    • When the receiver interprets the message
    • When the sender translates ideas into perceivable messages
    • When both sender and receiver want to exchange messages
    • When the sender recognizes the communication style of the other
  1. Which is NOT a basic element of communication?
    • Source
    • Destination
    • Medium
    • Language
  1. It indicates comprehension and can be done through written, verbal, or any other form of action.
    • Sender
    • Destination
    • Feedback
    • Message
  1. Which element of communication is the vehicle used to send a message or information?
    • Channel
    • Feedback
    • Receiver
    • Sender
  1. A static over a phone line, misinterpreting a local custom, and language differences are a few examples of:
    • Feedback
    • Noise
    • Context
    • Message
  1. The decoder transmits the message to the encoder. The encoder, on the other hand, tries to understand the message received. Which statement is correct?
    • The first statement is correct while the other is not.
    • The second statement is correct while the first one is incorrect.
    • Both statements are correct.
    • Both statements are incorrect.
  1. Feedback is given by the encoder. It is based on the decoded message received. Which statement is correct?
    • The first statement is correct while the other is not.
    • The second statement is correct while the first one is incorrect.
    • Both statements are correct.
    • Both statements are incorrect.
  1. Which of the following is an example of audience’s feedback during public communication?
    • Laughter
    • Silence
    • Half-closed eyelids
    • All of the above
  1. Which statement does NOT describe decoding process?
    • It is deciding on the medium to use in transmitting a message.
    • It involves interpretation.
    • It is assigning meaning to the message.
    • It is usually done by the receiver in a communication process.
  1. The Human Resources head sends a memo to all newly hired employees about the erroneous detail stipulated in their signed contracts and further requests a notice of receipt within five days. What is the expected feedback?
    • A memo sent back to HR
    • A signed contract
    • An email confirming receipt
    • A letter of excuse
  1. The CEO of a corporation gives a speech about the first quarter profits to the board members. What is the channel in the communication process?
    • The first quarter profits
    • The CEO
    • CEO’s words and movements
    • The board members
  1. You deliver a speech about the importance of higher education to a group of high school students. What is the message in the communication situation?
    • The high school students
    • You
    • Importance of higher education
    • Your voice and language
  1. Which term is generally used to define the interference that affects the messages being exchanged during communication?
    • Context
    • Noise
    • Medium
    • Feedback
  1. What pertains to the setting or situation in which communication takes place?
    • Context
    • Noise
    • Medium
    • Feedback
  1. Which model does NOT demonstrate the linearity of communication process?
    • Berlo’s SMCR Model
    • Aristotle’s Linear Model
    • Lasswell’s Model
    • Dance’s Helical Model
  1. What model emphasizes the linear flow of communication within a particular event or occasion?
    • Aristotle’s Linear Model
    • Berlo’s SMCR Model
    • Lasswell’s Model
    • Dance’s Helical Model
  1. Which can be considered as the strength of Berlo’s SMCR Model?
    • It focuses on encoding and decoding which happen before the sending and receiving of messages.
    • It highlights the importance of communication channels.
    • It suggests that messages flow in a multicultural society.
    • It gives geometrical testimony of communication.
  1. It is the sixth element, the dysfunctional factor, included in Shannon and Weaver’s Transmission Model?
    • Transmitter
    • Noise
    • Context
    • Signal
  2. Which model is also known as the ‘Mathematical Theory of Communication’?
    • Shannon and Weaver’s Transmission Model
    • Barnlund’s Transactional Model
    • Aristotle’s Linear Model
    • Berlo’s SMCR Model
  1. Which communication model suggests that information is of no use unless and until it is carefully put into words and conveyed to others?
    • Shannon and Weaver’s Transmission Model
    • Schramm’s Interactive Model
    • Barnlund’s Transactional Model
    • Aristorle’s Linear Model
  1. What is the strength of Barnlund’s Transactional Model?
    • Shared field of experience
    • Encoding and decoding
    • Dysfunctional factor
    • Geometrical testimony of communication
  1. In Lasswell’s Model, what refers to media analysis?
    • Who
    • In Which Channel
    • With What Effect
    • To Whom
  1. Which communication model disagrees the concept of linearity and circularity individually, and introduces the concept of time and continuous communication process?
    • Dance’s Helical Model
    • Shannon and Weaver’s Transmission Model
    • Lasswell’s Model
    • Berlo’s SMCR Model
  1. Which communication model presents a helical spring that shows our knowledge development about persons as we get to know more about them?
    • Schramm’s Interactive Model
    • Dance’s Helical Model
    • Lasswell’s Model
    • Berlo’s SMCR Model
  1. Which communication model can be best used to develop public speaking skills or to create a propaganda?
    • Aristotle’s Linear Model
    • Berlo’s SMCR Model
    • Schramm’s Interactive Model
    • Lasswell’s Model
  1. What communication model emphasizes a multi-layered feedback system for all parties involved and recognizes that anyone can be a sender and receiver at the same time?
    • Barnlund’s Transactional Model
    • Dance’s Helical Model
    • Shannon and Weaver’s Transmission Model
    • Berlo’s SMCR Model
  1. Which of these does not constitute the source as the first element in Berlo’s SMCR Model?
    • Communication skills
    • Knowledge
    • Attitudes
    • Structure
  1. It refers to exchange of messages and information beyond the use of linguistic systems.
    • Verbal Communication
    • Nonverbal Communication
    • Written Communication
    • Oral Communication
  1. It is the use of language particularly the readily understood spoken words and expressions.
    • Verbal Communication
    • Nonverbal Communication
    • Written Communication
    • Oral Communication
  1. When can written communication be best used?
    • When the message needs to become part of a permanent file
    • When there is time urgency
    • When immediate feedback is needed
    • When ideas are simple or can be made simple with explanations
  1. Verbal communication can be best used when:
    • When conveying facts
    • When conveying emotions and feelings
    • When ideas are complicated
    • When message needs to become part of a permanent file
  1. Which communication is effective and efficient when one needs an immediate feedback?
    • Written Communication
    • Verbal Communication
    • Nonverbal Communication
    • Email Communication
  1. It includes printed messages such as memos, proposals, emails, and business letters.
    • Written Communication
    • Verbal Communication
    • Oral Communication
    • Nonverbal Communication
  1. What form of nonverbal interaction involves touch?
    • Chronemics
    • Haptics
    • Proxemics
    • Kinesics
  1. Which does NOT constitute vocalics or paralanguage?
    • Pitch
    • Volume
    • Rate
    • Slangs
  2. It happens when people are saying something, yet their nonverbal behavior is telling us something completely different.
    • Accenting
    • Contradicting
    • Substituting
    • Regulating
  1. Distance between communicators gives meaning while standing too far away or too close can affect the effectiveness of a verbal communication. What category of nonverbal communication explains this?
    • Proxemics
    • Haptics
    • Kinesics
    • Chronemics
  1. Robin’s father died in an accident. Some brought flowers, and everyone tapped Robin’s back expressing their condolences. What category of nonverbal communication is shown?
    • Kinesics
    • Haptics
    • Chronemics
    • Proxemics
  1. What function of nonverbal communication is demonstrated by a person who nods head to answer a question rather than saying ‘yes’?
    • Repeating
    • Complementing
    • Substituting
    • Regulating
  1. Which comparison of verbal and nonverbal communication is accurate?
    • Both verbal and nonverbal communications are formally taught.
    • The sender has more control over verbal communication.
    • More channels are used for verbal communication.
    • The setting is more restricted in nonverbal communication.
  1. Which communication channel is most appropriate if the message requires the receiver to take time to think about the response?
    • Instant Messaging
    • Email
    • Text Messaging
    • Video Chat
  1. Which channel requires speakers to dress up appropriately during actual communication?
    • Email
    • Video Chat
    • Instant Messaging
    • Phone Call
  1. Which channel is deemed inappropriate for persons who know each other through social media, but have not actually or personally met?
    • Instant Messaging
    • Email
    • Video Chat
    • Phone Call
  1. Which of these is NOT a good practice in email communication?
    • Always using ‘reply all’ feature for workplace transparency
    • Limiting the use of exclamation points
    • Using professional and formal email address
    • Being cautious with humor
  1. Which demonstrates an ideal practice in telephone conversation?
    • Answering the phone while on a busy meeting
    • Letting the other person know about having the call on a speakerphone
    • Speaking loudly while attending the call in a public place
    • Skipping the call while having an important conversation
  1. Which does not constitute video chat communication etiquette?
    • Gesturing too much to appear honest and expressive
    • Looking at the camera for eye contact
    • Dressing up appropriately
    • Avoiding crowded and public places
  1. Which must be avoided in formal communication situations?
    • The expression of ideas in complete sentences
    • The preference on completely pronounced words over contractions
    • The use of slangs and other private vocabularies
    • The application of generally agreed syntactic structures
  1. Which characteristic of an ethical communicator is demonstrated in seeking to unify the audience by using appropriate ideas and language?
    • Trustworthiness
    • Respect
    • Consideration
    • Egalitarianism
  1. Intentional omission or deletion of information in context just to prove one’s point translates to the absence of:
    • Egalitarianism
    • Respect
    • Consideration
    • Trustworthiness
  2. Losing temper and being abusive particularly during workplace communication show lack of:
    • Respect
    • Professionalism
    • Trustworthiness
    • Competence